The reason our customers choose our Delivery Module is because of the time it saves and the peace of mind it gives them.
If you’re a Scientist, you don’t want to be spending your time chasing suppliers to find out where your order is, querying issues about your order, or organising returns and replacements. It would also be helpful for you to know when your goods have arrived on site.
With our Delivery Module, Amici confirms all delivery dates with suppliers and updates you so that you know when to expect your order. If the item is on back order, you can plan accordingly, or, we have a team who can source an alternative product for you if it’s urgently required. Once your goods have arrived, you can simply mark them as received on the system, which is helpful for your Finance department so that they know they can pay the invoice.
Amici will also support you by dealing with any issues and complaints with suppliers on your behalf, and we manage them right through to resolution. Our long and strong relationship with suppliers often means that we can reach a better-than-expected outcome for you.
If you work in the Finance Department, you have probably come across invoices from suppliers that have the wrong price on them. With our Delivery Module, our Order Management Team will work with the supplier to resolve this for you and ensure you receive a credit for the difference.
Managing deliveries for the whole company can be chaotic when they arrive on a daily basis. Our Delivery Module means that every delivery is electronically logged and tracked. This can save many hours for those of you in Goods In collating delivery notes.
This is a unique service that Amici offers its customers.
Find out more about our Order Management Team.
Our Delivery and Finance Module create the perfect all-round solution to manage your lab procurement.Get in touch
We have been using Amici since 2007 and we would have no hesitation in recommending their services. While the initial attraction of using Amici was access to further discounted prices for many of the consumables we were already purchasing, we also found that an added bonus was the significant reduction in our staff time to deal with processing purchase orders, tracking orders, chasing delayed orders, obtaining quotes for capital expenditure, dealing with invoice queries, resolving problems with products / suppliers etc.
I have also been very impressed with the way Caroline and her team have negotiated with suppliers to keep prices static (or obtain further discounts) in the face of many suppliers significantly increasing their list prices. This has been achieved by negotiating better deals with existing suppliers, recommending cheaper alternatives (products or suppliers), or by going direct to manufacturers.
Overall the Amici team have been a great help to us and they have enabled us to keep prices low for our customers without margin erosion for us due to increasing direct costs.
Having been involved in building and growing a number of Biotech companies, I easily saw the value Amici added. Not only have they delivered substantial savings to our company, but the IT solutions have provided simple, LEAN processes which help us control the business and keep everyone focused on our core objectives. It is great to know Amici offer unlimited support and continue to suggest ideas to reduce staff time and deliver additional savings.
We made the decision to consolidate all our purchasing into Amici from a variety of routes earlier this year. We came to this decision because Amici provides a standardised, repeatable process which allows us to procure, track and receive any commodity in the world. Using a single system, we achieved process efficiencies whilst also benefiting from the discounts which Amici negotiates with suppliers on our behalf.
Importantly, the standardised procurement process is simple to use and gives us complete control over spend and approval limits. Having this functionality allows us to demonstrate our purchasing process is compliant with the standard defined in ISO9001:2015 whilst also saving us a considerable amount of money.